Castellan’s Training Programs
Professional Best-Practice At Your Fingertips
To be the best, you need to be trained by the best. At Castellan, our intensive training covers a wide range of essential topics, including drafting skills, advocacy, the foundations of the Residential Tenancies Act and Tribunal dispute resolution. Our goal is to make you a sought-after professional, respected across the industry and trusted by your clients. With our in-depth courses, you'll gain the knowledge and skills needed to excel in every aspect of property management.
Long Courses
Intensive Residential Tenancies Act Workshop
Master the intricacies of the Residential Tenancies Act and subordinate legislation with our intensive course. Designed for property managers and real estate professionals, this course provides in-depth knowledge of the Act fully contextualised within the larger framework of legal principles in which that Act operates, helping you confidently navigate the substantive law applying to tenancies and disputes. We cover everything from drafting notices to understanding key provisions, ensuring you are equipped to handle compliance, disputes, and everyday management with ease.
Click below to express your interest. Third intake starting February 2026.
Short Courses
The “Fast15” Series
This series is a short sharp online training program designed for PMs who are on the go. Each session runs for just 15 minutes plus Q+A and focuses on one practical topic under the RTA. Sessions are held every two weeks across 20 fortnights and are suitable for PMs at all experience levels. Attend individual sessions as needed or secure a season pass for the full series.
Perfecting Notices to Renters
Correctly drafting and serving notices is critical to avoiding disputes and staying compliant with the RTA. This course, Draft to Delivery: Perfecting Notices to Renters, offers in-depth training on how to accurately draft and serve key notices, such as Notices to Vacate, Notices of Entry, Rent Increases & Breach Notices. We'll guide you through each type of notice, covering the legal requirements and the best practices for serving them.
Balance the Scales: Reasonable & Proportionate Test
In this course, you'll learn how to apply the Reasonable and Proportionate Test, a key legal standard property managers must understand when dealing with renters. The course will break down what constitutes "reasonable and proportionate" actions under the Residential Tenancies Act, helping you navigate tricky situations with confidence. You'll leave with practical tools to apply this test at VCAT.
Rethink What You Know About The Residential Tenancies Act
This is Castellan Consulting’s flagship course, designed to challenge outdated beliefs and equip property managers with real-world strategies to navigate the RTA with confidence. This course goes beyond theory, uncovering hidden insights, legal nuances and practical advocacy techniques that give property managers a competitive edge. Are you ready to level up?
Managing Operational Risk in Property Management
Managing operational and professional risk is essential to protecting your agency from costly disputes and claims. In our Managing Operational Risk in Property Management course, we explore the real-world consequences of poor processes — including cases where agencies have been sued by rental providers. You'll learn how to identify risk exposures, implement protective systems, and create a culture of compliance that shields both your team and your business.
Managing Rental Arrears Masterclass
Effectively managing rental arrears is one of the most challenging aspects of property management. This course provides practical, legally grounded strategies for handling arrears from first missed payment to VCAT application and Tribunal hearing. You'll learn when and how to issue valid NTVs, fight back against unreasonable payment plans and how to prepare for hearings with confidence.
The Roadmap to Success at VCAT
Success at VCAT doesn't happen by chance — it comes down to preparation, precision, and knowing how to present your case. This course is designed to equip PM with the tools, strategies and confidence needed to perform effectively. From preparing compelling Summary of Proofs to presenting the perfect case at VCAT, this course walks you through every stage of the hearing process.
VCAT Act Unpacked
This is a practical session designed to help PMs understand how VCAT really works and how decisions are made. It breaks down the VCAT Act in plain language and shares the strategies and insights that lawyers use every day at the Tribunal including how hearings are run how evidence is assessed and how to guide the Member through the law to achieve better outcomes for rental providers.