Castellan’s Training Programs
Professional Best-Practice At Your Fingertips
To be the best, you need to be trained by the best. At Castellan, our intensive training covers a wide range of essential topics, including drafting skills, advocacy, the foundations of the Residential Tenancies Act and Tribunal dispute resolution. Our goal is to make you a sought-after professional, respected across the industry and trusted by your clients. With our in-depth courses, you'll gain the knowledge and skills needed to excel in every aspect of property management.
Intensive Courses
Intensive Residential Tenancies Act Workshop
Master the intricacies of the Residential Tenancies Act and subordinate legislation with our intensive course. Designed for property managers and real estate professionals, this course provides in-depth knowledge of the Act fully contextualised within the larger framework of legal principles in which that Act operates, helping you confidently navigate the substantive law applying to tenancies and disputes. We cover everything from drafting notices to understanding key provisions, ensuring you are equipped to handle compliance, disputes, and everyday management with ease.
Click below to express your interest. First intake starting 23 July 2025.
Advocacy Accelerator
This program equips property managers with the skills and confidence needed to prepare for, and represent property owners in Tribunal hearings. In addition to teaching you all key aspects of the relevant Act and critical concepts of civil procedure underpinning all litigation, the course will teach you professional best-practice across various subject matters including preparing effective summaries of proofs, preparing winning evidence and arguing your case before the Tribunal. With hands-on guidance from experienced advocates, this training will empower you to navigate Tribunal proceedings, minimise risks, check blind spots in your procedural knowledge and maximise your success rate. Whether you're new to Tribunal attendance or looking to sharpen your advocacy skills, this course will help you become a confident and competent advocate.
Click below to begin registration. First intake - October 2025.
Short Courses & In-House Training
From Draft to Delivery: Perfecting Notices to Renters
Correctly drafting and serving notices is critical to avoiding disputes and staying compliant with the RTA. This course, Draft to Delivery: Perfecting Notices to Renters, offers in-depth training on how to accurately draft and serve key notices, such as Notices to Vacate, Notices of Entry, Rent Increases & Breach Notices. We'll guide you through each type of notice, covering the legal requirements and the best practices for serving them.
Balance the Scales: Reasonable & Proportionate Test
In this course, you'll learn how to apply the Reasonable and Proportionate Test, a key legal standard property managers must understand when dealing with renters. The course will break down what constitutes "reasonable and proportionate" actions under the Residential Tenancies Act, helping you navigate tricky situations with confidence. You'll leave with practical tools to apply this test at VCAT.
Rethink What You Know About The Residential Tenancies Act
This is Castellan Consulting’s flagship course, designed to challenge outdated beliefs and equip property managers with real-world strategies to navigate the RTA with confidence. This course goes beyond theory, uncovering hidden insights, legal nuances and practical advocacy techniques that give property managers a competitive edge. Are you ready to level up?
Managing Operational Risk in Property Management
Managing operational and professional risk is essential to protecting your agency from costly disputes and claims. In our Managing Operational Risk in Property Management course, we explore the real-world consequences of poor processes — including cases where agencies have been sued by rental providers. You'll learn how to identify risk exposures, implement protective systems, and create a culture of compliance that shields both your team and your business.
Managing Rental Arrears Masterclass
Effectively managing rental arrears is one of the most challenging aspects of property management. This course provides practical, legally grounded strategies for handling arrears from first missed payment to VCAT application and Tribunal hearing. You'll learn when and how to issue valid NTVs, fight back against unreasonable payment plans and how to prepare for hearings with confidence.
The Roadmap to Success at VCAT
Success at VCAT doesn't happen by chance — it comes down to preparation, precision, and knowing how to present your case. This course is designed to equip PM with the tools, strategies and confidence needed to perform effectively. From preparing compelling Summary of Proofs to presenting the perfect case at VCAT, this course walks you through every stage of the hearing process.