Ready to Protect Your Agency from Risk and Legal Exposure?
The Managing Operational Risk in Property Management workshop is available for $250 per team member, with a minimum charge of $999 per office. The workshop runs for 3 hours and can be delivered onsite or online.
Every day, property managers make decisions that carry legal and financial consequences — for themselves, their agency and their rental providers. From a lack of knowledge about the Residential Tenancies Act, overlooked maintenance to poor record-keeping, small operational slip-ups can quickly escalate into court action, insurance claims or worse.
This workshop is designed to help your team identify, manage and reduce operational and professional risks — and create a compliant, high-performing PM department that protects your agency’s reputation.
🚀 What You’ll Learn:
✅ The key areas of operational and professional risk in property management
✅ Real case studies where agencies were sued by rental providers — and why they lost
✅ How to design and implement safeguards to protect your team
✅ Why some PM teams burn out or collapse under pressure — and how to prevent it
✅ What it means to run a “sustainable” property management business
✅ Practical frameworks for compliance, documentation, and defensible decision-making
✅ Strategies to create a culture of accountability, not blame
