Castellan’s Training Programs
Professional Best-Practice At Your Fingertips
To be the best, you need to be trained by the best. At Castellan, our intensive training covers a wide range of essential topics, including drafting skills, advocacy, the foundations of the Residential Tenancies and Rooming Accommodation Act, and Tribunal dispute resolution. Our goal is to make you a sought-after professional, respected across the industry and trusted by your clients. With our in-depth courses, you'll gain the knowledge and skills needed to excel in every aspect of property management.
Long Courses
Intensive Residential Tenancies and Rooming Accommodation Act Workshop
Master the intricacies of the Residential Tenancies and Rooming Accommodation Act, and subordinate legislation with our intensive course. Designed for property managers and real estate professionals, this course provides in-depth knowledge of the Act fully contextualised within the larger framework of legal principles in which that Act operates, helping you confidently navigate the substantive law applying to tenancies and disputes. We cover everything from drafting notices to understanding key provisions, ensuring you are equipped to handle compliance, disputes, and everyday management with ease.
Short Courses
The “Fast15” Series
This series is a short sharp online training program designed for PMs who are on the go. Each session runs for just 15 minutes plus Q+A and focuses on one practical topic under the RTRAA. Sessions are held every two weeks across 20 fortnights and are suitable for PMs at all experience levels. Attend individual sessions as needed or secure a season pass for the full series.
Rethink What You Know About The Residential Tenancies and Rooming Accommodation Act
This is Castellan Consulting’s flagship course, designed to challenge outdated beliefs and equip property managers with real-world strategies to navigate the RTRAA with confidence. This course goes beyond theory, uncovering hidden insights, legal nuances and practical advocacy techniques that give property managers a competitive edge. Are you ready to level up?
Managing Operational Risk in Property Management
Managing operational and professional risk is essential to protecting your agency from costly disputes and claims. In our Managing Operational Risk in Property Management course, we explore the real-world consequences of poor processes — including cases where agencies have been sued by rental providers. You'll learn how to identify risk exposures, implement protective systems, and create a culture of compliance that shields both your team and your business.
The Roadmap to Success at QCAT
Success at QCAT doesn't happen by chance — it comes down to preparation, precision, and knowing how to present your case. This course is designed to equip PM with the tools, strategies and confidence needed to perform effectively. From preparing compelling Summary of Proofs to presenting the perfect case at QCAT, this course walks you through every stage of the hearing process.